Simplify Virtual Billing Strengthen Your Revenue Cycle
Managing virtual care billing shouldn’t get in the way of your revenue. Our telehealth billing services help providers manage coding, claims, payments, denials, and accounts receivable with greater accuracy. Our telehealth billing specialists manage the billing process from submission through follow-up, helping reduce administrative work, prevent avoidable errors, and support a healthier revenue cycle.
Accurate Claims
Help reduce billing errors.
Better Cash Flow
Support timely reimbursement.
Fewer Avoidable Denials
Reduce preventable revenue loss.
HIPAA-Compliant
Secure billing processes.
- The Challenge
Why Virtual Care Billing Requires Expertise
Virtual care comes with unique coding, documentation, and payer requirements. Without the right telehealth billing expertise, small billing errors can contribute to rejected claims, payment delays, and unnecessary administrative work.
Our telehealth revenue cycle management support helps providers navigate these requirements, improve billing accuracy, and keep virtual care revenue moving.
POS & Modifier Optimization
Accurate coding is essential when billing for telehealth. Our team reviews place-of-service codes, telehealth billing codes, modifiers, documentation, and applicable payer requirements to help reduce avoidable denials and billing delays.
Proactive Denial Rework
Our telehealth billing specialists review rejected and denied claims, identify the underlying issue, and manage appropriate corrections and resubmissions to help recover eligible revenue.
Turn Virtual Care Into Reliable Revenue
We review eligible virtual visits, RPM, and E/M services to identify missed billing opportunities and help ensure applicable documentation and payer requirements are addressed.
Credentialing & Enrollment Support
We help practices manage payer enrollment and credentialing requirements that support billing for covered virtual services, helping practices complete essential requirements more efficiently.
Your Virtual Care Deserves More Than Basic Billing Support.
When billing questions go unanswered, claims can stall and your staff may be left chasing solutions.
Our telehealth billing specialists provide responsive support and hands-on oversight from claim submission through payment and follow-up.
Unclear billing expenses can make it harder to understand and control your practice's financial performance.
With telehealth billing outsourcing, you get experienced billing support without adding another administrative burden to your staff.
Tracking claims, payments, denials, and patient balances can consume valuable staff time.
We manage claims, payment posting, follow-up, and accounts receivable while providing clear visibility into your telehealth billing activity.
Unresolved denials, aging claims, and payment issues can quietly reduce the revenue generated by your virtual services.
We follow up on outstanding claims, correct billing issues, and pursue eligible reimbursement opportunities through our telehealth reimbursement services.
- A Seamless Start
Switch Billing Partners Without Disrupting Your Revenue Cycle
Moving to a new billing partner shouldn’t create unnecessary disruption. Our structured transition process helps your practice move to a more organized billing workflow while keeping your operations running smoothly.
Step 01 · Review
Identify Your Billing Gaps
We review your current billing workflow, claims, payments, denials, and accounts receivable to identify opportunities for improvement.
What We Review
Coding issues, denied claims, payment delays, aging accounts, and missed revenue opportunities.
Step 02 · Prioritize
Set Up Your Billing Workflow
We securely align your EHR, practice management system, and billing workflows for a smooth transition with minimal disruption.
What We Review
Patient information, clinical documentation, claims, payer information, and existing billing workflows.
Step 03 · Follow Up
Recover Eligible Revenue
We review aging accounts and unresolved denials, then take appropriate action on eligible claims and balances to help recover revenue that may otherwise be lost.
What We Target
Aging claims, denials, underpayments, and outstanding balances.
Step 04 · Recover & Improve
Take Control of Your Revenue Cycle
Once your workflow is ready, our team manages ongoing billing while providing clear reporting, claim visibility, and dedicated support.
What You Get
Claim visibility, performance reporting, regular communication, and a dedicated billing team.
- Designed Around Your Practice
Billing Support That Fits Your Workflow
One Workflow. Every Visit.
Whether patients are seen in person or virtually, we help bring your billing operations together under one streamlined process.
A Better Patient Billing Experience
Accurate eligibility checks, organized patient accounts, and clear statements help reduce confusion and unnecessary billing disputes.
Documentation You Can Stand Behind
We keep billing and supporting documentation organized to help ensure virtual care claims are prepared according to applicable payer and documentation requirements.
One Team. One Process. Better Control.
- INTEGRETION
Work With Your Existing Systems
Your billing process should fit into your existing technology—not force your team to change how they work. Our team works with leading EHR and practice management platforms to support secure and efficient billing workflows.
Platforms We Support
- Testimonials
What Our Clients Say
I honestly didn’t realize how much of my day was being eaten up by small administrative tasks until SmartRCM’s VA took them over. Now I can finish my day without stress. These VA'S are also very good with patients, which was something I was nervous about initially.
We had months of old A/R. I wanted someone to actually work the accounts instead of just sending us another aging report. The SmartRCM team went through the backlog, contacted payers, worked the denials and kept me informed about what could realistically be recovered. Seeing payments come in from claims we thought were long gone was a very good feeling.
- FAQ's
Frequently Asked Questions
- Turn Virtual Care Into Reliable Revenue
Focus on Your Patients We Will Handle the Billing.
Stop letting billing complexity slow down your virtual practice. Our telehealth billing services help simplify claims, reduce administrative workload, and keep your revenue cycle moving.